WARRANTY
Our products are crafted to stand the test of time. Enjoy peace of mind with our lifetime warranty across the majority of our products. The Winder and The Humidor come with a 2-year warranty.

WHERE WE SHIP
We currently ship to the United States and Canada only.

Shipping to the EU or UK? We've partnered with Knivesandtools, our exclusive retail partner for European customers. Click here to shop Holme & Hadfield products through Knivesandtools and enjoy fast local shipping with no customs delays or import duties.

SHIPPING TIMELINE
All orders will be scheduled for shipment in 1-3 business days after the order is placed. We ship orders from our warehouse in Oklahoma.

If your order is from the US: Once your order has been shipped out, it generally takes between 2-5 business days to be delivered.

If your order is from Canada: Once your order has been shipped out, it generally takes between 7-15 business days to be delivered.

You'll receive an email with tracking info as soon as your order ships.
Be sure to check your spam or promotions folder if you don't see it.

Delivery to certain remote or extended-transit destinations may take longer, including: Alaska, Hawaii, Maine, Vermont, Massachusetts, New Hampshire, Connecticut, Rhode Island.

SHIPPING COSTS
Shipping costs are based on product weight and calculated automatically at checkout.

We offer free shipping in the US for orders over $1,000.

**The delivery times are subject to change depending on carrier reliability, based on extreme delays caused by weather, overall package volume, or peak periods such as Valentine's Day, Father's Day, and Christmas.

IMPORTANT for Canadian orders: Your order may be subject to duties or taxes imposed by Canadian customs. It is the customer's responsibility to familiarise themselves with customs rules and regulations and to ensure payment of any duties or taxes that may apply to their order. Holme & Hadfield will not be able to provide refunds based on any duties or tariffs imposed by customs authorities.