WARRANTY
The Pen Deck is backed by a lifetime warranty. If anything goes wrong, we’ll make it right!
SHIPPING TIMELINE
US orders: Once your order has been shipped out, it generally takes between 2-5 business days to be delivered.
International orders: Once shipped, it could take up to 7-15 business days to be delivered.
You’ll receive an email with tracking info as soon as your order ships.
*Be sure to check your spam or promotions folder if you don’t see it.
SHIPPING COSTS
We offer free shipping in the US for orders over $350!
International shipping costs are calculated automatically at checkout.
**The delivery times are subject to change depending on carrier reliability; based on extreme delays caused by weather, overall package volume, or peak periods such as Valentine's Day, Father's Day, and Christmas.
IMPORTANT: For all international orders, please be aware that your order may be subject to duties or tariffs, which can vary depending on the country you reside in. It is the customer's responsibility to familiarise themselves with the customs rules and regulations for their country and to ensure the payment of any duties or taxes that may apply to their order. Holme & Hadfield will not be able to provide refunds based on any duties or tariffs imposed by your country's customs authorities.