Shipping & Returns

HOW DOES THE SHIPPING WORK

All orders will be scheduled for shipment in 1-3 business days after the order is placed.

Once your order has been shipped out from our warehouse, you will receive an automated shipping notification to your email. This will contain your tracking information! *Please double check your spam/promotions folders.


SHIPPING COST

Shipping cost is based on the weight of the product(s) and is calculated automatically in the checkout.

We offer free shipping in the US for orders over $200!


SHIPPING TIME

US orders: Once your order has been shipped out, it generally takes between 2-5 business days to be delivered.

International orders: Once shipped, it could take up to 7 - 15 business days to be delivered.


* The delivery times are subject to change depending on carrier reliability; based on extreme delays caused by weather or overall package volume.


INTERNATIONAL SHIPPING

We’re currently in the process of rolling out international shipping. At the moment we’re shipping to the following countries: United States, Canada, United Kingdom, Australia, New Zealand, Mexico, and most countries within the EU.

If your country is not listed above, please click here to buy internationally from Amazon.com


*Not all of our products are currently available for international shipping but we’re doing our best to roll out all products as soon as possible!


For all international orders, please be aware that your order may be subject to duties or tariffs, which can vary depending on the country you reside in. It is the customer's responsibility to familiarise themselves with the customs rules and regulations for their country and to ensure the payment of any duties or taxes that may apply to their order. Holme & Hadfield will not be able to provide refunds based on any duties or tariffs imposed by your country's customs authorities.


NOT 100% HAPPY WITH YOUR ORDER?

We want you to be happy! If there are any problems with your order, please contact us at hello@holmeandhadfield.com and we'll do our best to solve them.


HASSLE FREE RETURNS & REFUNDS POLICY

If you’re not happy with your any of the products in your order and would like to go ahead with a return, please email us at hello@holmeandhadfield.com

Please make sure the product is returned, unused, within 28 days of the original purchase and in its original packaging. 

Any refunds will be processed within 5 business days of receiving the return back to our warehouse.


So if you’re not happy with your product or order, let us know, and you can return it for a refund or exchange.

We like to keep it easy!


Ian & Phil

hello@holmeandhadfield.com