What are the shipping terms?
The cost of shipping and is based on your location.
Europe (except those countries noted below) $35
Australia, China, Hong Kong, Iceland, Finland, India, Israel, Malaysia, New Zealand, Philippines, Qatar, Russia, Singapore, South Africa, UAE, Thailand, Saudi Arabia, South Korea $50
Costa Rica $60
Brazil and Chile $70
We do not currently ship to countries outside these locations.
We currently ship all products from the US and customer orders may be subject to import duties. Holme & Hadfield will not be liable to cover the cost of any import duties on customer orders and do not accept refunds on this basis.
Not 100% happy with your order?
We want you to be happy! If there are any problems with your order, please contact us and we'll do our best to solve them.
How do I apply for a refund?
Items can be returned within 30 days of receipt of delivery, please contact us to receive the return address. It can take up to 25 days for an item to reach us once you return it. Once the item is received at the fulfilment center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.